Payment & Security
Payment & Security
Learn how payment methods, transaction authorization, order totals and checkout security are handled when shopping with rfeskjhl™.
Payment Methods
Available payment methods are displayed during checkout. The options available to you may vary depending on your location, currency, device, order details and the payment services enabled at the time your order is placed.
Please review the payment options shown at checkout before completing your rfeskjhl™ purchase.
Payment Authorization & Verification
Orders may be subject to payment authorization, identity verification and fraud-prevention review.
Your bank, card issuer or payment provider may request additional verification, decline a transaction or place a temporary authorization hold as part of its normal security procedures.
Designed with payment security in mind.
Checkout is processed through Shopify and applicable payment providers using technical and organizational security measures intended to protect transaction information.
Checkout Security
rfeskjhl™ does not store complete credit or debit card numbers on its own servers.
We will never ask you to send your complete payment card number, card security code or online banking password by email.
For your protection, sensitive payment information should only be entered through the secure checkout process provided on our website.
Prices & Final Order Total
Before payment is submitted, checkout displays the applicable product prices, shipping charges, taxes, discounts and final order total.
The currency applicable to your order will be displayed during the shopping and checkout process.
Financial Institution Charges
Your bank, card issuer or other financial institution may charge foreign-exchange, international-transaction, currency-conversion or other fees.
These charges are determined by your financial institution and are not controlled or collected by rfeskjhl™.
Discount Codes & Promotions
Valid promotional or discount codes should be entered before checkout is completed.
Promotional offers may be subject to expiration dates, eligibility requirements, exclusions, minimum purchase amounts or usage limits.
Any applicable promotion conditions should be reviewed before placing your order.
Declined, Pending or Duplicate Charges
If your payment is declined, please verify that your billing and payment information is correct. If the issue continues, you may need to contact your bank or payment provider.
A pending amount shown on your account may sometimes be a temporary authorization rather than a completed charge.
If you believe you have been charged more than once for the same rfeskjhl™ order, please contact our customer support team with your order number and relevant transaction details.
Please do not send complete card numbers, security codes or banking passwords by email.
Order Confirmation
After an order has been successfully submitted, an order confirmation will normally be sent to the email address provided during checkout.
If you do not see the confirmation message, please check your spam or junk folder and verify that the email address entered during checkout was correct.
Payment Questions
If you have questions about payment, checkout or an rfeskjhl™ order, please contact our customer support team.
Email:
service@rfeskjhl.com
Telephone:
+86 20 8319 1277
Business Information
Clear business and customer support information for your reference.
Need help with a payment?
If you have a question about checkout, a transaction or your order, contact the rfeskjhl™ customer support team. When possible, include your order number so we can better understand your request.
CONTACT CUSTOMER SUPPORT